Returns & Exchanges

The Wests Magpies will refund or exchange any product ordered online under the following conditions:

• Item(s) must be returned within 14 days of purchase and be accompanied by the original receipt and/or order form.
• Item(s) must be unworn and/or unused with no signs of wear, tear or damage, and with any original tags still attached.
• Item(s) must be returned in the original packaging.
• If the consumer simply changes their mind, or decides they do not like the goods, no refund will be issued.
• The Wests Magpies reserve the right to deny a return or exchange if the above conditions are not met.
• The Wests Magpies reserve the right to make changes to this policy as needed and without notice.
• Refunds will be returned to the credit or debit card the order was originally processed with. No cash refunds will be issued.
• Any shipping or mailing fees for returns and exchanges will come at the customer's expense. 
• If you purchased a product with a major fault, you have the right to ask for your choice of a replacement or refund. If you purchase a product with a minor fault, the Magpies can choose to give you a free repair instead of a replacement or refund. Further information is available at https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund

Please follow the steps below for refunds and exchanges:

• Send your item back to our return address, ensuring you meet the above criteria.
• Include exchange details within the return so they can be checked by the Wests Magpies store.
• Once the returned parcel is received by the Wests Magpies we will contact you with the next steps.

Return Address
Wests Ashfield Leagues Club, 115 Liverpool Rd, ASHFIELD NSW 2131
Address the return to the Western Suburbs Magpies.

Contact Details
Phone: (02) 8752 2056
Email: admin@westsmagpies.com.au